Strengthening the Franchisee–Franchisor Relationship
Kendall partners with franchise brands to increase alignment, drive operational consistency, and maximize unit-level profitability through trusted collaboration.
“One of the most influential voices in franchising today.”
Kendall Solves Problems By...
Kendall Ware understands the unique challenges franchises face at every stage of growth. Whether you’re just starting out, scaling to new locations, or refining your operational strategy, Kendall helps solve the most pressing problems that are standing in your way.
Before
- Lack of trust and miscommunication.
- Inconsistent quality across locations.
- Disruptions, dissatisfaction, and unclear growth.
- Lack of cohesive vision.
With Kendall Ware
- Standardize operations with scalable systems.
- Guide efficient and sustainable growth.
- Optimize models and cut costs for better profits.
- Provide coaching to develop strong leaders.
Meet Kendall.
Kendall specializes in helping businesses scale, innovate, and thrive. Kendall is a seasoned leader with experience across franchising, acquisitions, and business development.
Kendall offers unique expertise to companies of all sizes. His journey—from busser to CEO of global brands like Cinnabon and Carvel—shapes his approach to leadership, growth, and transformation.
Using his own experience, Kendall now partners with businesses to drive sustainable success, develop strong leaders, and help navigate complex challenges.
His service and guidance ensures each company he works with is positioned and prepared for long-term growth.
A Proven Track Record of Success
Kendall has years of experience and a history of helping franchises like yours, thrive. Using proven strategies, he will help set you on a trajectory to growth and success.
Years in franchising and restaurant leadership
Keynotes and workshops delivered
Brands influenced by the FranShip Framework®
Leaders elevated
Kendall's proven leadership and strategic expertise will unlock your franchise's full potential.
Whether you’re seeking to motivate your team, grow your brand, or refine your leadership strategy, Kendall’s comprehensive offerings are designed to support you in achieving lasting success. Each service is personalized to your needs and targeted toward driving real, measurable outcomes.
Keynote speaking
Kendall delivers impactful speeches on improving franchisor-franchisee relationships and operational success.
Consulting
Fractional leadership
Board advisory
New Book (Coming Soon)
Kendall Ware’s upcoming book will be published by Entrepreneur Media, the trusted name behind Entrepreneur Magazine.
Stronger Franchise Relationships. Smarter Growth. Better Results.
Kendall delivers tailored solutions to help your franchise overcome challenges and unlock smarter growth. With deep expertise in franchisee engagement, operational consistency, unit-level profitability, and leadership development, he helps align teams and accelerate performance across every stage of growth.
What Kendall Helps You Achieve:
- Engage franchisees and build alignment
- Drive operational consistency across locations
- Support strategic growth and brand expansion
- Develop confident, high-performing leaders
Book a Call With Kendall
Have a glance at the calendar to the left and select a good time for you.
What Others Say About Kendall
Trusted by franchisors, franchisees, and executive teams across hospitality and franchising.
Kendall has a rare ability to see both the big picture and the details that make a franchise successful. His insights into franchisor-franchisee relationships, operational execution, and long-term brand strategy are invaluable to any organization looking to strengthen its system. He’s someone I’ve trusted and respected in the industry for years because he brings real solutions—not just theory.
Darin Harris
Kendall Ware is a dynamic leader with a deep understanding of the restaurant and franchise industry. His ability to translate complex leadership and operational strategies into actionable insights sets him apart. Kendall delivers practical, results-driven guidance that empowers leaders to build strong teams and sustainable systems.
Sara Bray
Kendall is a highly regarded expert and has an incredible ability to connect brand vision with operational execution. His insights into franchise marketing, guest experience, and business growth make him an invaluable speaker for any conference or brand event. He’s a rare leader who knows how to make a brand stand out while keeping franchisees engaged and profitable.
Laurie Curtis
Kendall Ware is the speaker every franchise executive needs to hear. He has scaled and led some of the biggest franchise brands while keeping unit-level economics and franchisee success at the forefront. He understands what it takes to build a system that works—not just for corporate, but for the people running the businesses every day.
Chris Dawson
Kendall understands both sides of the coin. He knows what it takes for a franchisor to be successful, but also what it takes for a franchisee to be successful. He’s the guy you want in your corner as a franchisee and the guy you want leading the charge as a franchisor. Kendall’s experience across multiple brands has armed him with the knowledge and expertise to be able to lead by example.
Stephanie & Trevor Bernhardt
Kendall has a way of turning complex franchise dynamics into actionable insights. As a franchisee myself, I’ve sat in countless franchise conferences—but Kendall’s ability to connect with the audience, speak our language, and challenge us to think differently is rare. His message is packed with real-world wisdom that sticks.
Jim Jones
Kendall Ware’s leadership in hospitality has made a lasting impact on my career. His insights on investing in frontline team members, even in high-turnover roles, completely shifted my approach to training and development. He’s an inspiring speaker and a true people-first leader.
Ashley Wright Helkenn
Kendall Ware’s insights into fostering a healthier, more inclusive hospitality industry were both timely and essential when he spoke at Kendall College’s Hospitality Conference. His leadership and forward-thinking strategies offered a roadmap for businesses to prioritize well-being while maintaining excellence. As the hospitality industry evolves, his expertise provides a vital perspective on creating sustainable, people-first workplaces that benefit both employees and the bottom line.
Leigh Uhlir
Whether speaking on topics related to leadership, franchise management, training best practices, or optimizing operations, Kendall consistently delivers valuable content that is both informative and inspiring. His ability to communicate complex concepts with clarity, real life stories, and enthusiasm sets him apart as a dynamic and engaging speaker.
Rachel Richal
Kendall Ware is the real deal—an industry rockstar who knows how to turn franchise operations into chart-topping success. His deep experience in the restaurant world, combined with his passion for leadership and culture, makes him a must-see thought leader. If you want your team to go from garage band to headliner, Kendall’s insights will get you there!
Jim Knight
Insights and Expertise
Explore real-world lessons from Kendall’s journey in franchising, executive leadership, and restaurant operations.
- 3 minutes of reading
Franchising Insights: 3 Common Questions from Aspiring Franchisors
- May 9, 2025
In the dynamic world of entrepreneurship, few strategies offer the potential for rapid expansion and market penetration like franchising. Over the course of this year, I’ve had the pleasure of delivering several keynotes centered around franchising and the importance of nurturing the franchise relat
- 3 minutes of reading
Evaluating a Franchise: Top 5 Focus Areas for Success
- May 9, 2025
Embarking on the journey of selecting the right franchise is an exciting endeavor, offering the promise of entrepreneurship within a proven business model. However, making the right decision requires a thorough evaluation of the benefits and risks associated with potential opportunities.
Ready to Transform Your Franchise?
Kendall Ware helps franchisors and franchisees strengthen relationships, improve operations, and accelerate growth with proven strategies for long-term success.