The restaurant industry has spent years trying to lower turnover and is the topic of discussion at every conference, yet this number is still always over 100%. Rather than fighting the resistance and trying to change something you can’t control, why not embrace turnover as a part of doing business? Meaning, focus on training, developing and educating all team members with the intent of providing the best work experience you can, knowing that you left the individual better than when they started. 

Provide knowledge and insight in areas that you wouldn’t expect to learn at you average job, like how to open a savings account, understanding taxes, how food cost is calculated, franchisor/franchisee relationships, how to read a P&L, etc. In return, we develop a stronger workforce who will always remember what your company did for them and who knows, it may lead to decreasing turnover naturally. At the end of the day, people have to leave jobs for new opportunities due to life changes like moving, growing a family, a job offer with more pay and we can’t prevent that. But we can provide the most memorable experience for all and make a positive impact in our time together.